agw99 Privacy Policy

agw99 uses the information we collect for the following purposes:

• To create, verify, and administer your player account and ensure you meet the 21+ eligibility requirement.
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate transaction records.
• To comply with applicable anti-money laundering (AML) laws, KYC obligations, and any requests from competent authorities in connection with financial crime investigations.
• To provide customer support, respond to queries and complaints, and resolve disputes relating to your account or transactions.
• To detect and prevent fraud, money laundering, account abuse, collusion, and the use of automated tools or bots on the Platform.
• To send you service notifications, account updates, responsible gaming reminders, and — where you have consented — promotional offers relevant to your activity on agw99.

agw99 processes your data only to the extent necessary for the specific purpose for which it was collected. We do not use your personal data for automated profiling or decision-making that produces legal or similarly significant effects without human review.

agw99 does not sell or rent personal data to third parties. We may share your information only in the following limited circumstances:

• Regulated payment processors — we share necessary transaction data with payment partners such as bKash, Nagad, Rocket, Upay, and relevant banking institutions to execute deposits and withdrawals on your behalf.
• Service providers — we may share data with carefully selected third-party vendors who assist agw99 in operating the Platform (such as KYC verification providers, fraud detection services, and cloud infrastructure providers). All such vendors are contractually bound to process data only as instructed by agw99 and to maintain appropriate security standards.
• Law enforcement and regulatory authorities — agw99 will disclose personal data to competent authorities where required by applicable law, court order, or regulatory demand. We will, where legally permissible, notify affected users of such disclosures.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of agw99's business, player data may be transferred to the successor entity, subject to equivalent privacy protections being maintained.

In all cases, agw99 requires that third parties receiving your data maintain confidentiality and use appropriate technical and organisational security measures at least equivalent to those agw99 applies internally.

The agw99 Platform uses cookies and similar tracking technologies to deliver a functional and consistent experience. The types of cookies we use include:

• Strictly necessary cookies — these are required for core Platform functionality such as user authentication, session management, and security features. These cookies cannot be disabled without impairing platform operation.
• Functional cookies — these remember your preferences (such as language or display settings) to provide a more personalised experience during subsequent visits.
• Analytics cookies — agw99 uses aggregate, anonymised analytics data to understand how players interact with the Platform. This helps us identify areas for improvement and prioritise feature development. Analytics data is not used to build individual advertising profiles.

You may adjust your browser or device settings to refuse non-essential cookies. Please note that disabling certain cookies may affect the functionality of the agw99 Platform. Strictly necessary cookies cannot be refused without impeding your ability to use core Platform features.

Subject to applicable law, you have the following rights in respect of your personal data held by agw99:

• Right of access — you may request a copy of the personal data agw99 holds about you, together with information about how it is being used.
• Right of rectification — you may request correction of any personal data that is inaccurate or incomplete.
• Right of erasure — subject to our legal retention obligations, you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing — in certain circumstances you may ask agw99 to restrict the processing of your data while a complaint or query is being investigated.
• Right to withdraw consent — where agw99 processes your data on the basis of consent (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact the agw99 support team with your request. agw99 aims to respond to all data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

agw99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will post the updated Policy on the agw99 Platform with a revised effective date and, where appropriate, notify registered players via their account contact details.

Your continued use of the agw99 Platform following publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Platform and may request account closure by contacting the agw99 support team.